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Fair Futures Supervisor

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary:  The Fair Futures Supervisor is a Master’s-level position that will provide on-going management, direction and support to our Fair Futures team, which consists of four Coaches and one Middle School Education Specialist.  Through weekly individual supervision sessions and monthly group supervision, the Fair Futures Supervisor will monitor the progress the team is making with youth on their caseloads and ensure that they are taking appropriate steps to help the youth achieve their goals.  The Supervisor will also review team members’ data entries before the weekly supervision sessions to ensure that the Fair Futures team is maintaining timely, thorough documentation. The Fair Futures Supervisor will also model and support the pro-social behavior and trusting relationships that are the foundation of the Fair Futures Program.  The Fair Futures Supervisor will report directly to the Vice President of Child Welfare and Juvenile Justice.

Essential Functions

  • Match youth to Coaches and monitor Coaches’ caseloads.
  • Support staff in their efforts to build harmonious relationships with youth, including sharing effective engagement techniques.
  • Guide staff to use Motivational Interviewing techniques to develop and follow action plans with youth.
  • Support staff with the academic and career development goal-setting process, including how to use process maps and dashboards and selecting goals based on that youth’s situation.
  • Help navigate the NYC DOE and other systems, as needed.
  • Help staff prevent and navigate crises as they arise.
  • Review team members’ documentation at least weekly (inc. progress notes, academic data, goals/steps entries).
  • Meet individually with team members for support and supervision at least weekly.
  • Hold monthly group supervision and/or professional development meetings with the Fair Futures Team.
  • Work with the FCA and GH PYA staff to ensure close collaboration with the Fair Futures Team.
  • Attend initial and ongoing training and other technical assistance or professional development activities identified by Sheltering Arms Children & Family Services, ACS or OCFS
  • Additional related functions as needed.


  • Master’s Degree in Social Work or related field required
  • Minimum three years’ experience working with adolescents in foster care
  • Experience navigating the NYC foster care system and DOE on behalf of youth and families
  • Ability to use Motivational Interviewing techniques
  • Strong written and verbal communication skills
  • Strong time-management skills and attention to detail


It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms Children and Family Services.

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