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Family Service Worker

Program Overview: Sheltering Arms has been running Early Childhood Education programs for many years. Currently, we have eleven early childhood education centers serving over seven hundred children and their families around the city. Some of the parents of these children are vulnerable youth who require an array of wraparound services, intensive and individualized support, and a reliable referral network to harness their strengths and engage productively in their communities. Sheltering Arms is partnering with The Door and ten other organizations to comprehensively meet the needs of these young parents through a Youth Opportunity Hub model that will conduct targeted outreach, offer wraparound services, and intensive services for those with complex needs. Noting that the youth and young parents often require holistic family strengthening support, we will hire a Family Service Worker.
 
Job Summary:  The Family Services Worker meets all goals associated with outreach and recruitment of children/families. Completes and maintains all enrollment documentation and provides families with community resources and ensures that the family is able to reach short and long-term goals.
 
Essential Functions

  • Identify young parents of children in Sheltering Arms’ five early childhood centers in Harlem, the Lower East side, and Washington Heights and connect them with relevant services at The Door.
  • Conduct targeted outreach to recruit young parents who can benefit from wraparound services being provided by The Door and other providers who are part of the Youth Opportunity Hub.
  • Continually recruits and oversees the eligibility and enrollment of children in the EarlyLearn program
  • Maintain a caseload of families enrolled in the EarlyLearn program. 
  • Provide assessment of family needs, develop resources, identify programs and supportive services and provide referrals to assist families in meeting identified needs, and preserving the family unit
  • Work with the family to create and implement family engagement activities
  • Maintain an up to date waiting list and prepare all related tracking instruments and reports, as required in a timely fashion.
  • Plan and conduct necessary meetings, interviews, home visits and parent workshops.
  • Prepare, compile, submit, and maintain accurate records, files, forms, and relevant information in accordance with Agency policy and funding requirements
  • Coordinate services and responsibilities of other service providers working with the family
  • Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.
  • Maintain accurate case records to meet program, state, and federal guidelines.
  • Promotes parental involvement and provides ongoing support in the program
  • Participates in staff training and meetings
  • Maintains confidentiality of all client records
  • Perform other duties as needed

 
Qualifications:

  •  Bachelor’s degree in related field and one (1) year of relevant work experience
  •  Excellent interpersonal skills as well as organizational and planning skills.
  •   Ability to communicate effectively both verbally and in writing.
  •  Computer literacy.
  • Ability to work independently.
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