View Our Website View All Jobs

Family Service Worker

Program Overview: Sheltering Arms has been running Early Childhood Education programs for many years. Currently, we have eleven early childhood education centers serving over seven hundred children and their families around the city. Some of the parents of these children are vulnerable youth who require an array of wraparound services, intensive and individualized support, and a reliable referral network to harness their strengths and engage productively in their communities. Sheltering Arms is partnering with The Door and ten other organizations to comprehensively meet the needs of these young parents through a Youth Opportunity Hub model that will conduct targeted outreach, offer wraparound services, and intensive services for those with complex needs. Noting that the youth and young parents often require holistic family strengthening support, we will hire a Family Service Worker.
Job Summary:  The Family Services Worker meets all goals associated with outreach and recruitment of children/families. Completes and maintains all enrollment documentation and provides families with community resources and ensures that the family is able to reach short and long-term goals.
Essential Functions

  • Identify young parents of children in Sheltering Arms’ five early childhood centers in Harlem, the Lower East side, and Washington Heights and connect them with relevant services at The Door.
  • Conduct targeted outreach to recruit young parents who can benefit from wraparound services being provided by The Door and other providers who are part of the Youth Opportunity Hub.
  • Continually recruits and oversees the eligibility and enrollment of children in the EarlyLearn program
  • Maintain a caseload of families enrolled in the EarlyLearn program. 
  • Provide assessment of family needs, develop resources, identify programs and supportive services and provide referrals to assist families in meeting identified needs, and preserving the family unit
  • Work with the family to create and implement family engagement activities
  • Maintain an up to date waiting list and prepare all related tracking instruments and reports, as required in a timely fashion.
  • Plan and conduct necessary meetings, interviews, home visits and parent workshops.
  • Prepare, compile, submit, and maintain accurate records, files, forms, and relevant information in accordance with Agency policy and funding requirements
  • Coordinate services and responsibilities of other service providers working with the family
  • Participate in workshops, seminars, education programs, and other activities that promote professional growth and development.
  • Maintain accurate case records to meet program, state, and federal guidelines.
  • Promotes parental involvement and provides ongoing support in the program
  • Participates in staff training and meetings
  • Maintains confidentiality of all client records
  • Perform other duties as needed


  •  Bachelor’s degree in related field and one (1) year of relevant work experience
  •  Excellent interpersonal skills as well as organizational and planning skills.
  •   Ability to communicate effectively both verbally and in writing.
  •  Computer literacy.
  • Ability to work independently.
Read More

Apply for this position

Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status

Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 5/31/2023
Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Your Name Today's Date