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Site Director (NSP)

Sheltering Arms is currently looking to hire a Site Director (NSP) who will be responsible for the oversight of the day-to-day operations of the facility and the effective management of staff. The Site Director will run a home characterized by a supportive environment, conducive to self-improvement and where the quality milieu is as safe as it is programmatically sound.  The Site Director is the main link in assuring the provision of safe, secure, orderly, and quality services to the residents who are serving time in the facility.


 Essential Functions

  • Assures that the NSP facility complies with agency, city and state standards, and that staffing ratios are maintained.
  • Support the principles of the "Integrated Treatment Model" with the end goal teaching the young people to make positive, lasting changes in their behavior by preparing them to be self-sufficient through education and work experience.
  • Prepares full time staff schedules and ensures proper coverage utilizing per diem staff.
  • Approves time sheets (payroll) and prepares overtime reports.   
  • Appropriately documents accidents, illnesses, incidents, injuries, and other relevant reports
  • Provides regular weekly supervision to shift supervisors and all staff who report directly to the Site Director. Maintains a supervisory log to document this supervision.
  • Holds staff to high performance standards to ensure they accomplish all functions and provide quality services to the residents.
  • Collaborates with Assistant Program Director, Director of ARC, and Human Resources to ensure ongoing progressive discipline and the full accountability of staff behaviors.
  • Orient new Youth Specialist staff and provides ongoing training, support, and quality supervision
  • Ensure that all staff maintain training compliance as per ACS and OCFS mandates
  • Oversee the fiscal management of the facility with respect to petty cash fund, clothing, purchasing, food ordering, household and personal hygiene supplies, etc. 
  • Upholds the principles of the "Integrated Treatment Model" within the NSP home. 
  • Work as part of a team of case planner, youth specialists, educators, clinicians, and nurses to support each youth as they work to meet their individual goals.
  • Responsible for appearance and safety of the facility.
  • Assures that agency vehicles are properly maintained
  • Schedule weekly team meetings and monthly staff meetings
  • Share on-call responsibilities with Assistant Program Director
  • Other related tasks that may be assigned


  • BA/BS/BSW in related field required.
  • MSW or relevant Master’s Degree preferred, LMSW preferred
  • 2+ years of supervisory experience in related field.
  • 7 Years of experience working with directly with court-related youth, 3 years in a residential setting
  • Must have excellent verbal and written communication skills in order to maintain required documentation 
  • Strong knowledge of  ACS mandates and policies
  • Strong knowledge of court- related youth population
  • Strong knowledge of group home operations
  • Prior experience with fiscal management
  • Must be able to pass required Safe Crisis Management (SCM) training


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Ability to perform physical restraint of youth using approved restraint techniques. Physical and PPD clearances required and reevaluated annually.

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