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Mental Health Outreach Coordinator, Youth Services

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.


The therapeutic component to a community-based gun violence prevention program that aims to reduce and prevent shootings through the use of public health strategies. The program is a replication of the evidence-based Cure Violence model. Provide public education and clinical support services to youth at high risk of gun violence, victims of gun violence, families of gun violence victims and to the community at large. This is a Full Time position located in Far Rockaway, Queens.  

Essential Functions

  • Conduct outreach to the community to build awareness around mental health and community violence
  • Develop and maintain a list of community resources and work collaboratively to coordinate with the Cure Violence  program
  • Assist with appropriate referrals and linkages for participants to needed mental health and substance abuse services
  • Provide access to appropriate support groups: grief, socialization, and bereavement
  • Provide training and provision of self-care/management interventions
  • Assistance with referrals to a full scope of social and survival services including housing, food assistance, educational, mentoring, and legal support
  • Work collaboratively to ensure that participants and non participants receive therapeutic services.
  • Provide mental health screenings, outreach, presentations and tabling at community events.
  • Attend all mandatory program trainings and meetings.
  • Attend and participate in weekly team meetings as required


  •  A Bachelor’s Degree in a mental health field required; A Master’s Degree in Social Work preferred
  •  A minimum of 3 years of social service experience, preferably in youth development or juvenile justice
  •  Excellent verbal and written communication skills
  • Bilingual English/Spanish preferred
  • Experience and/or training in crisis intervention desirable
  • Ability to work a flexible schedule that includes late evenings, weekends, and holidays
  • Committed to working toward positive community change


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms.


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