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Jobs at Sheltering Arms Children and Family Services, Inc.

Care Coordinator

Location: Queens, NY

Department: Adolescent Residential Care

Type: Full Time

Min. Experience: Experienced

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need.

Job Description: Under the direction of the Director of Mental Health Services, coordinates the health and mental health care of youth in LSP facilities.

Essential Functions:

  • Participates in training, and is knowledgeable of the Integrated Treatment Model, as well as all relevant procedures and protocols relevant to staff conduct within LSP facilities.
  • Is aware of all health and mental health protocols as they relate to LSPs
  • Tracks and reviews all data and other reports of IS program to assure timely delivery to 21 day or other time frames of youth in temporary care.
  • Compiles reports on treatment data provided by all three facilities, and Clinical Supervisor of LSP
  • Works with Facility Directors and After Care Services to maintain and develop positive community relationships with relevant community boards and groups, and attends relevant meetings of same.
  • Assists in reviews of medical records upon intake and on an ongoing basis.
  • Conducts educational seminars for Aftercare staff and parents regarding community programs and services relevant to discharge goals.
  • Collects information from Aftercare, Case Planners and Education and Life Skill coaches to compile and maintain database on communities to which youth are returning, including relevant supports in all related services. 
  • Attend conferences, seminars and agency meetings as designated by the Director of Mental Services
  • Assure that all OCFS, ACS, and OSHA rules and regulations are maintained
  • Help assure that the clinic is adhering to JCAHO rules and regulations
  • Community Liaison for both LSP’s in Bronx and Queens
  • Develop a Community Advisory Board for Both Bronx and Queens


  • Bachelor’s degree
  • 5 years or more of experience in clinical care or data management
  • Knowledge of New York City and State Foster Care Systems.
  • Computer literacy
  • Knowledge/Experience in records management
  • Good written and verbal communication skills 
  • The ability to exercise good judgment in emergency situations, to take initiative appropriately and to function independently when required. Insight to know when and where to get help.


It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements:

Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift patients, boxes, furniture and equipment up to 30 lbs. Must attain physical and PPD clearance to be eligible to work with our populations. Must be able to drive an automobile throughout New York City.

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Do you have at least 5 years of experience in clinical care or data management?*
Do you have knowledge/experience of the NYS and State Foster Care Systems?*