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Jobs at Sheltering Arms Children and Family Services, Inc.

Program Supervisor, Safe Haven-Harlem

Location: New York, NY

Department: Safe Haven

Type: Full Time

Min. Experience: Experienced

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Sheltering Arms is currently seeking Program Supervisor that will assist the Site Director of Residential Programming in the administrative operation of the residential homes. New Program Supervisor will provide clinical and administrative oversight to full-time, part time and per diem Youth Counselors.

Essential Duties:

  • Provide regular supervision and support to full-time, part time and per diem Youth Counselors
  • Provide coverage for Youth Counselor call outs and vacation with minimal usage of per diems
  • Assist with daily operation of the residence including but not limited to: resident issues, facility issues, staffing issues, organizing groups and activities for residents
  • Ensure the home is contiuously stocked with food and supplies
  • Develop purchase orders and request for needed items
  • Plan and organize recreational activities for the residents
  • Conduct weekly facilities checks and email to facility department
  • Oversee monthly fire drills
  • Participate in weekly staff and treatment planning meetings
  • Act as liasion between youth counselors and treatment team
  • Play key role in coordinating services for residents in collaboration with the treatment team
  • Facilitate weekly house meetings and assist with group activities
  • On-call for emergencies and crisis.
  • Other duties as assigned


  • High school diploma required; bachelor degree  preferred
  • Between 1-3 years of experience working youth in a residential setting
  • Knowledge and understanding of at risk-youth population required
  • Experience in youth development, services for runaway and homeless youth and lesbian, gay and transgender communities


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment

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