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Jobs at Sheltering Arms Children and Family Services, Inc.

Community Liaison, After School

Location: Bronx, NY

Department: After School

Type: Full Time

Min. Experience: Experienced

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.


The Community School Liaison will provide support to the community school program with specific responsibilities for providing information on programs/services available to students and families, as well as school and/or district activities and procedures; referring families to other agencies; and fostering an ongoing partnership between the home and school.


Essential Functions:


  • Assists students, staff, teachers, parents and community members by providing and/or conveying information and other services (e.g. applications for services, interpreting technical information, etc.)
  • Communicates with parents on behalf of the program and school (e.g. attendance and homework issues, available programs/services, completing paperwork, etc.) for the purpose of ensuring that an ongoing partnership between the home and school is formed
  • Conducts parent meetings as assigned for the purpose of gaining information and/or discussing needs and problems involving students and their families
  • Confers with teachers, parents and/or appropriate community agency personnel for the purpose of assisting in evaluating student progress and/or implementing student objectives
  • Coordinates home visits as needed, and parent meetings for the purpose of gaining information and/or discussing needs and problems involving students and their families
  • Maintains a variety of confidential and non-confidential manual and electronic lists, and records (e.g. activity logs, phone logs, community resources, etc.) for the purpose of documenting activities, providing up-to-date reference and audit trail and/or ensuring the availability of items
  • Organizes a variety of activities including parent meetings, talent shows and conferences for the purpose of providing support to the school and parents, showcasing students' talents and abilities, and celebrating the diversity of the community
  • Participates in a variety of meetings, workshops and committees for the purpose of conveying and/or gathering information required to perform functions, and remaining knowledgeable with program guidelines
  • Performs record keeping and clerical functions (e.g. scheduling, copying, etc.) for the purpose of supporting the coordinator in providing necessary records/materials
  • Refers students and their families to outside agencies (e.g. state agencies, medical professionals, counselors, foundations, charities, etc.) to ensure the needs of students and families are met
  • Responds to inquiries from a variety of internal and external sources (e.g. parents, students, teachers, staff, outside agencies, etc.) in order to provide information and/or direction as may be required


Position Requirements:

  • Associate or Bachelor’s degree  required
  • At least one year of experience working in community service programs or other related field


  • Demonstrated ability to plan and manage activities
  • Ability to prepare and maintain accurate records, while maintaining confidentiality
  • Computer skills and the ability to utilize software applications (e.g. for scheduling activities and/or meetings, data collection/entry)
  • Strong problem solving skills in order to identify issues and create action plans
  • The ability to establish and maintain constructive relationships; adapt to changing work priorities; and communicate with diverse groups
  • Knowledge and familiarity of the community
  • Freedom to work flexible hours Must be bilingual in English and Spanish



It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms

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