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Jobs at Sheltering Arms Children and Family Services, Inc.

Family Service Worker, Early Head Start

Location: Bronx, NY

Department: Early Head Start

Type: Full Time

Min. Experience: Experienced

Early Head Start Family Services Worker – Harriet Tubman Early Childhood Education Center, South Bronx

Sheltering Arms' largest day care, the Harriet Tubman Early Childhood Education Center in the South Bronx is a state of the art facility that boasts features such as a gym, auditorium, and advanced learning technology in every classroom. Serving working families in the community, this center meets a growing need for high quality, affordable early education, and adds to our widely reputed Early Childhood program.

Sheltering Arms is proud to announce the expansion of the Harriet Tubman center with the opening of a brand new Early Head Start Program! The Early Head Start program provides both center-based and homebased services in the community for expecting families, and children under the age of 3. The Program offers free child development activities and educational programs for eligible children and families through ACS-contracted Early Head Start programs, which are designed to provide the skills necessary to thrive academically, socially, and physically. Children's mental health and well-being are a major component of the program. Children are screened for developmental and social/emotional delays, with on-going assessments serving as a foundation for individualization of lesson plans and developmental activities.

Sheltering Arms is currently seeking a Family Services Worker in our new Early Head Start Program at the Harriet Tubman Center.  The FSW will be responsible for the outreach and recruitment of children/families to the program, as well as provide enrolled families with community resources in order to reach short and long term goals. This is a full time position in the South Bronx; comprehensive benefits package including medical, dental, life, vision, prescription, and pension plan.


Responsibilities include:

  • Overseeing the recruitment/enrollment of children and families
  • Advocating for parents; providing community resources and referral services
  • Promoting parental involvement; Completes all documentation and reports in a timely manner
  • Conducting home visits; transporting family to appointments
  • Developing/planning activities that support their optimal growth of children, and enhancing the relationship between parent and child/ren
  • Organizing/facilitating parent-child socialization groups and parent workshops
  • Coordinating the medical, dental and other community-based, comprehensive support services to children and their families
  • Maintaining accurate case records
  • Other duties as assigned



  • Associates or Bachelor Degree in social work, human services, family services, counseling, or other related field preferred; OR in the process of obtaining a credential/certification in one of the above fields within 18 months of hire
  • Prior experience advocating for families; familiarity with the South Bronx community, resources, and locals
  • Must be comfortable traveling throughout NYC, with a flexible schedule; comfortable working evenings, as necessary
  • Bilingual Spanish/English is a plus


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment, without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status or veteran status in all employment decisions, including, but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff, termination and all other terms and conditions of employment.

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