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Jobs at Sheltering Arms Children and Family Services, Inc.

Visitation Specialist

Location: Bronx, NY

Department: Children's Center Annex

Type: Full Time

Min. Experience: Experienced

In partnership with the NYC Administration for Children’s Services (ACS), Sheltering Arms is launching a new program that will serve as an Annex for the Nicholas Scoppetta Children’s Center pre-placement program for children entering the foster care system.  This new Bronx-based short-term, residential program serving young children between the ages of 0 to 12 years old, will be called the Children’s Center Annex.  The Children’s Center Annex will provide a home-like, co-ed, developmentally appropriate setting for younger children, including sibling groups. The Annex will be designed to be warm, colorful, and child-friendly, and staff will be trained in trauma informed practices allowing them to provide a nurturing environment for children entering foster care.  


The Visitation Specialist is responsible for scheduling and supervising visits for infants, toddlers, and children with their families at the Reception Center. Will work closely with ACS to support established visitation plan. The Specialist will ensure that the visiting environment is safe and physically and emotionally secure for children and their families.


Essential Functions:

  • Develop a visitation plan for each youth in accordance with ACS directives and any court order by arranging for the family to visit within 24 hours of the child arriving at the Reception Center facility.
  • Provide guidance to the family and youth to plan the purpose of the visit. Encourage / plan age appropriate activities to enhance visitation, modeling behavior for parents as needed.
  • Provide supervision of visits at the facility and if required in the community or home, protect the safety of all family members and strengthen the parental role in the family.
  • Record all progress notes in Connections on a weekly basis.
  • Participate in preparing reports as required by ACS, which may include recommendation for appropriate placement and changes to visitation plan.
  • Maintain ongoing contact with ACS regarding visitation.
  • Provide carfare or transportation to families with financial hardship or physical disabilities.
  • Performs other duties as delegated.



  • Bachelor’s Degree: BA or BS in Human Services or Social Work preferred.
  • Good verbal and written communicational skills.
  • Ability to be a team player and flexible to change and work independently.
  • Knowledge of Connections is preferred
  • Strong writing skills, including competency with progress note completion
  • Valid New York State Driver’s License
  • Should be dependable , flexible and patient
  • Capable of handling emergencies, if necessary
  • Must be able to travel to the five boroughs
  • Must be able to pass required Safe Crisis Management (SCM) training.


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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