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Jobs at Sheltering Arms Children and Family Services, Inc.

Visitation Specialist

Location: Bronx, NY

Department: Foster Care and Adoption

Type: Part Time

Min. Experience: Entry Level

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

The Visitation Specialist is responsible for supervising family visits in the Foster Care and Adoption (FCA) offices and in the community for families who are identified for trial discharge.  These visits may take place during traditional work hours as well as evenings and weekends.  The Visitation Specialist will provide coaching as well as acting as a role model.  The Visitation Specialist will work 13 hours per week after hours and weekends. 


Essential Functions

  • Develop a visitation plan for each identified family in collaboration with the case planner.
  • Provide guidance to the family and children to make the visits successful.
  • Provide supervision, if needed, to ensure the safety of all family members and strengthen the parental role in the family.
  • Record all progress notes in Connections on a weekly basis.
  • Participate with the team in assessing readiness for trial discharge.   
  • Maintain ongoing contact with Case Planner.
  • Perform[MS1]  other duties as delegated.


  • Bachelor’s Degree: BA or BS in Human Services or Social Work preferred.
  • Excellent verbal communication skills.
  • Ability to be a team player, flexible, and ability to work independently.
  • Knowledge of Connections is preferred
  • Strong writing skills, including competency with progress note completion
  • Must be able to travel to the five boroughs



It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Physical and PPD clearances required.

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