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Jobs at Sheltering Arms Children and Family Services, Inc.

Care Manager Supervisor

Location: Bronx, NY

Department: Health Home

Type: Full Time

Min. Experience: Manager/Supervisor

Sheltering Arms is proud to introduce itself as one of the providers of Collaborative for Children & Families (CCF), Health Home. Health Home is a network of providers who work together to care for Medicaid eligible children who have faced significant challenges to their physical, social, and emotional wellness. Together, the member agencies of CCF serve more than 35,000 children each day in foster care, preventive, and mental health programs.

CCF supports children and their families in New York City, Westchester, Suffolk, and Nassau counties. We have strong relationships in our communities rooted in decades of dedicated service. Our Care Managers work in partnership with a strong network of experienced organizations to coordinate the best resources and services available for the child’s mental, physical, and social well being.

Sheltering Arms is currently seeking Care Manager Supervisors with experience in nursing for this new redesigned Manage Care System. The Care Manager Supervisor will work closely with Care Managers to ensure the overall provision and coordination of care management services to assigned members.

Responsibilities include but not limited to:

  • Provides individual and group supervision to assigned Care Managers and evaluates all supervises on a regular and timely basis.
  • Monitors assigned Care Managers’ work activities with children and families through team meetings and regular individual meetings.
  • Manages, reviews, and monitors maintenance of member records to ensure both internal and external quality assurance standards and timely completion in accordance with agency and CCF Health Home policies.
  • Demonstrates strong leadership and management skills to ensure progressive, positive and development of care management employees.
  • Oversees the identification of eligible members from other agency programs and the community for program enrollment and consenting processes.


Qualifications & Experience

Education and/or credential requirements are determined by children’s acuity level and require one or more of the following:                                           

  • Master’s Degree in Social Work, Nursing, Public Health, or related field required (License preferred)
  • 2-3 years of administrative, clinical, and supervisory/managerial experience.
  • Experience with Bridges to Health (B2H) a plus.
  • Bilingual is a plus.


To Apply: Please submit a cover letter, resume and 3 professional references. 

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment, without unlawful discrimination as to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status or veteran status in all employment decisions, including, but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff, termination and all other terms and conditions of employment.

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