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Case Planner (Group Home)

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area, from the South Bronx to Far Rockaway. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need.

Sheltering Arms is seeking a Case Planner for our Adolescent Residential Care program. The Case Planner is a professional staff position providing comprehensive case management services for all assigned youth and their families. The Case Planner should be committed to a service philosophy that is child centered and family focused. The position is demanding and highly interactive with the youth and their families, staff and community.  Case Planners must be comfortable working with youth and families in the context of the facility, the office and in the community of origin.

Essential Functions

Casework with Youth:

Maintains on-going qualitative social work/ youth and social work/ child care staff contacts in accordance with regulatory mandates; lobbies and advocates energetically for the appropriate educational/vocational placement for each youth; prepares cases for presentation in 20 Day Conference and Family Team Conference; participates actively in the development of comprehensive service plans; serves as youngster’s advocate and represents program in collaborative service planning with intra-agency and outside entities. Facilitates case movement which seeks placement of each youngster in the most appropriate and least restrictive setting for required services.

Casework with Family/ Planning & Visiting Resources:

Maintains and facilitates ongoing qualitative social work/family, family/child and sibling contacts in accordance with regulatory mandates; executes diligent efforts to locate family members of each youngster in the program; implements creative strategies for involving family members in the service planning process; responsible for completing needs assessments concerning the current functioning of the individual family members in terms of problems, assets; such assessments include identification of service priorities and family’s ability to benefit from such services. Lobbies energetically and facilitates the provision of family therapy and other supportive collateral services when indicates; facilitates the development of realistic, appropriate and timely discharge plans.

Casework with Collateral Persons:

Maintains regular contact and efficacious working relationships with significant parties involved in the service planning and provision process, i.e. child care staff, educational personnel, court and legal representatives, foster parents, medical personnel, and other caseworkers involved; lobbies energetically and advocates for services which will empower and enhance client functioning; required to attend court hearings and prepare reports as required to be submitted before and at the hearing; assures a holistic, culturally sensitive, family centered and child-focused presentation of case particulars.

Normative Issues:

Supports and maintains dependable responsible professional and accountable staff behavior, positive program norms and teamwork primacy. Supports program philosophy/objectives; effectively integrates with other disciplines; confronts and discourages negative behavior, attitudes and program norms; maintains enthusiasm, sharing “the work” and participation in program activities.

Other related task that may be assigned


  • Bachelor’s degree in social work or related field from an accredited college or university required. 
  • A record of success and achievement in foster boarding home or residential child care work is helpful;
  • Computer literacy essential; knowledge of CONNECTIONS preferred

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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