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Jobs at Sheltering Arms Children and Family Services, Inc.

Social Work Supervisor (Juvenile Justice Programs)

Location: Bronx, NY

Department: Adolescent Residential Care

Type: Full Time

Min. Experience: Experienced

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need.

Sheltering Arms is seeking a Social Work Supervisor to provide effective oversight and case management to the Case Planners, PYA Specialist, Visitation Specialists, Education Specialist, FTC Facilitator, and Advocate Staff in our Non-Secure Placement facilities by providing quality services in the areas of leadership, supervision, case reviews, progress note reviews, and advocacy for our teens in care in order to meet and exceed expectations with respect to program goals, quality services, compliance, and best practices.

Essential Functions

  • Provide effective ongoing weekly supervision feedback to staff who report to Social Work Supervisor.  Maintain documentation of supervision through the completion of supervisory logs.
  • Regularly review all progress notes, court documentation, education/vocation reports, and other relevant documentation to ensure full compliance and best practices in services provided to NSP youth
  • Develop a case planning team in each NSP facility who works in collaboration with both the milieu staff and clinical staff.
  • Set high expectations and enforce strict deadlines for staff to ensure excellence in all areas.
  • Monitor all components of FTC meetings including challenges, goals, and actions.
  • Support the principles of the Missouri Model with the end goal teaching the young people to make positive, lasting changes in their behavior by preparing them to be self-sufficient through education and work experience.
  • Collaborate with agency departments to meet program goals and objectives including the HR, Training and QI Departments in the areas of performance management, interviewing, mandated training, professional development, and QI goals.
  • Oversight of all PYA mandates ensuring that all regulations of ACS’ PYA are upheld.
  • Ensure that records are accurate and complete in compliance with city, state, & agency regulations


  • MSW required, LMSW preferred
  • 3 years experience in the field of child welfare and family services required
  • 2 years of experience as a supervisor in child welfare, or 5 years of stepwise progression
  • Strong knowledge of PYA regulations as per ACS
  • Strong knowledge of city and state education mandates
  • Prior experience in case management of juvenile population
  • Strong knowledge of city, state, and agency regulations and child welfare policies and procedures.
  • Strong knowledge of Connections
  • Proficiency in Microsoft Office
  • Must be able to pass required Safe Crisis Management (SCM) training.

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Ability to perform physical restraint of youth using approved restraint techniques. Physical and PPD clearances required and reevaluated annually.

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