Youth Specialist

Astoria, NY
Full Time
Entry Level

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary: Non-Secure Placement Facilities are 12-bed programs that house juvenile delinquent youth between the ages of 11-17 who are serving their sentence in our facility. Youth Specialist II will be primarily responsible for building positive relationships with each resident and providing adequate care, safety, custody, control and counseling with the aim of allowing the youth to leave the house and become a productive member of society.

Essential Functions

  • Provides direct supervision and be accountable for whereabouts of residents at all times.
  • Manages residents' behavior utilizing the principles of the Missouri Model with the goal of teaching the young people to make positive, lasting changes in their behavior. Implements daily living routines, schedules and procedures.
  • Assures the safety of the residents and maintains security
  • Ensures high standard of sanitary conditions throughout the house including heavy cleaning and laundry.
  • Participates in the planning and execution of educational, recreational, and personal enrichment activities.
  • Participates in ongoing meetings, conferences, training programs as required.
  • Interacts and communicates with Sheltering Arms staff in matters related to, but not limited to, the needs of the residents and the program, in general.
  • Responsible for providing safe transportation for residents and attending various appointments (including driving residents to and from school, medical appointments, and off-site family visits).
  • Attend all mandatory training required by ACS, OCFS and the Agency.
  • Responsible for adhering to all ACS, OCFS and agency regulations.
  • Uphold rules, repertoire of responses, confrontation techniques, application of the restriction system, negotiating restrictions, Force Fields; utilization of Safe Crisis Management techniques when necessary.
  • Manages the peer group, understands peer group dynamics, promotes and maintains a positive peer group culture.
  • Attention to and support of medical issues, student educational needs, casework, clinical appointments, etc. Monitors residents in Family Court.
  • Completes log reports, complete behavior assessment reports, submits documentation, incident reports.
  • Informs the Case Planner and supervisors of any issues related to the youth or their families as they become aware of such information
  • Ability to work various hours and days of the week
  • Performs other duties as assigned


  • Associates Degree or 60 College credits attained + 1-year experience
  • Valid NYS Driver’s License and clean driving record
  • Prior experience working with teens, Prior experience in a group home setting preferred
  • Must have exceptional verbal and written communication skills in order to maintain required documentation
  • Must have a commitment to work from a strength based and/or youth development and trauma-informed perspective
  • Ability to travel to all five boroughs
  • Ability to drive a 10 to 15 passenger van
  • Commitment to the mission and values of Sheltering Arms
  • Must be able to pass required Safe Crisis Management (SCM) and recertify annually

Salary: 16.00/hr

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Ability to perform physical restraint of youth using approved restraint techniques. Physical and PPD clearances required and reevaluated annually.


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