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Jobs at Sheltering Arms Children and Family Services, Inc.

Bilingual Case Planner

Location: Jamaica, NY

Department: Family Support Services

Type: Full Time

Min. Experience: Experienced

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

 

We are currently seeking a Bilingual Case Planner in our Family Treatment and Rehabilitation Program  who would be responsible for case intake, management of cases and providing service needs, in accordance with ACS and agency standards.

 

Essential Functions:

  • Evaluate clients to assess safety, risks and develop case plans and coordinate all case management, referral and advocacy services for each family.
  • Monitors and follows up on individualized treatment programs including child safety.
  • Individualizes and understands the needs of the individual client, the family and its support network in relation to each other.
  • Conduct home visits in which the needs of the family and child safety are assessed.
  • Home visits must take place weekly and may require case planner to walk up steps. Evening hours and a few Saturday coverage days may be warranted for some cases. 
  • Conduct field visits to identify services for clients and helps families maintain medical, financial, educational and social resources.
  • Identifies appropriate treatment or service providers and facilitates client referrals to internal and external and/ or community linkages.
  • Establishes client goals and assesses a client’s success in meeting those goals; continues, alters and recommends changes in treatment strategy depending upon ongoing client assessment.
  • Advocate on behalf of children and families to obtain the necessary neighborhood based services.
  • Required to complete FASP’s (Family Assessment Service Plan) every 90 day and six months.
  • Responsible timely submission of all paperwork, completion of intakes as well as progress notes and all necessary paperwork.
  • Performs other duties as delegated

Qualifications:

  • Bachelors degree or Masters Degree in Social Work
  • Bilingual in Spanish to conduct case management for our families
  • Good writing and oral communication skills; computer literate
  • 2-3 years experience in child welfare field strongly preferred
  • Excellent time management skills with the ability to meet deadlines in a timely manner while managing competing priorities
  • Excellent written and oral communication skills
  • Proficient use of Microsoft applications; knowledge of PROMIS/CONNX desired
  • Cultural awareness and sensitivity when serving clients that come from different backgrounds and walks of life

 

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

 

Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. 

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