Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.
We are looking for a Shift Supervisor (morning 7am-3pm shift) who will be responsible for assuring staff’s compliance with the daily routine and structure of the facility during the shift of duty and responsible for maintaining agency standards of quality care and service provision for the youth residing within the facility. The Shift Supervisor will supervise all Child Care Workers and Cook staff, their deployment and activities, uphold the daily programming, routines, discipline, program structure, and tone.
- Ensure the supervision of all on-site staff and residents.
- Maintain order, safety and security standards of the home.
- Uphold daily living routines, schedules, and procedures through supporting Direct Care Staff.
- Mediate conflict, whether between staff or residents.
- Complete all required documentation in a timely fashion, including incident reports.
- Must be able to carry out all of the duties and functions of a direct care staff.
- Support the Program Manager through informal supervision and by providing staff with ongoing feedback.
- Maintains and reviews log books, behavior assessment reports, and other relevant documentation to ensure the accuracy of those who completed it.
- Ensure high standard of sanitary conditions throughout the house including heavy cleaning and laundry.
- Participate in the planning and execution of educational, recreational, and personal enrichment activities
- Participate in ongoing meetings, conferences, training programs as required.
- Communicates frequently with Program Manager, Program Director, Caseworkers, and support staff regarding pertinent information about residents.
- Responsible for providing safe transportation for residents and attending various appointments (including driving residents to and from school, medical appointments, and off-site family visits).
- Attend all mandatory training required by ACS, OCFS and the Agency.
- Responsible for adhering to all ACS, OCFS and agency regulations.
- Utilize Safe Crisis Management techniques to de-escalate incidents and protect physical safety of child and staff.
- Manage the peer group, understands peer group dynamics, promotes and maintains a positive peer group culture.
- Attention to and support of medical issues, student educational/vocational needs, casework, clinical appointments, etc.
- Provides documentation of supervision by maintaining a supervisory log for all staff supervised.
- Performs other duties as assigned
- High School Diploma required but Bachelor’s Degree preferred
- Valid NYS Driver’s License and clean driving record
- Ability to drive a 10 to 15 passenger van
- At least 3 years of experience in GH, NSD, NSP, LSP, or related setting.
- Experience working within child welfare or in early childhood residential settings
- Must have excellent verbal and written communication skills in order to maintain required documentation
- Must have a commitment to work from a strength based and youth development, and trauma-informed perspective
- Ability to travel to all five boroughs
- Commitment to the mission and values of Sheltering Arms
- Must be able to pass required Safe Crisis Management training and pass recertification on an annual basis.
It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.