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Jobs at Sheltering Arms Children and Family Services, Inc.

Aftercare Specialist - Case Planner

Location: Bronx and Queens, NY

Department: Adolescent Residential Care

Type: Full Time

Min. Experience: Experienced

Organization Overview

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need

Job Summary

The Aftercare Specialist provides comprehensive case management services for all NSP youth discharged to Aftercare Services.  The Aftercare Specialist should be committed to a service philosophy and objectives that is youth-centered and outcome-focused. The position is demanding and highly interactive with the youth and their families, staff and community.  Aftercare Specialist must be comfortable working with youth and families in placement and in the community of origin. Aftercare Specialist will be responsible for supporting families through obstacles and needs which they may be experiencing as a result of their child being in the juvenile system. Aftercare Specialist will be trained in the Integrated Treatment Model (ITM) and in Multi Systemic Therapy to ensure continuity with the concepts the youth and family have learned while in placement.

Responsibilities and Duties

  • Responsible for development of a comprehensive discharge plan for each youth and the youth’s family or other adult resource. The discharge plan will be completed in collaboration with the case planning team, and with the youth and their adult resources during team meetings, including the discharge meeting.
  • Work with case planning team, the youth and the family to support the discharge plan.
  • Lobby and advocate energetically for the appropriate educational placement for each youth
  • Implement creative strategies for involving family members in the discharge planning process
  • Provides case management services to youth and families while in aftercare in order to connect them to community resources and support as needed.
  • Responsible in ensuring close oversight of the developed aftercare plan while youth is in the community.
  • Maintain efficacious working relationships with staff involved in the service planning and provision process: Juvenile Specialists, Mental Health Therapist, Educational Personnel, Court and Legal Representatives, Medical Personnel, etc.
  • Develop and submit monthly tracking reports of youth progress.
  • Participates in post discharge /red flag meetings and maintain communication with ACS.
  • Responsible for meeting all ACS, and OCFS mandates.
  • Attends court hearings, and prepares reports as required to be submitted before and at the hearing; to include the assessment of the parent/youth visits as needed.
  • Has primary responsibility for the development, documentation and maintenance of all case records within your caseload within CONNECTIONS.
  • Documents all progress notes in CONNECTIONS on a weekly basis
  • Engage the family members throughout the assessment process and completion of the FASP.

Qualifications and Skills

  • Bachelor’s Degree in Social Work or related field required
  • Bilingual preferred
  • Strong knowledge of ACS mandates   
  • Prior experience working NSD or NSP population, a plus.
  • 2+ years experience in Case Management for Child Welfare.
  • Advanced knowledge of CNNX required
  • Strong writing skills, including competency with progress note completion
  • Familiar with family court procedures.
  • Must be able to pass the Safe Crisis Management (SCM) training.
  • Must be able to travel from the various locations and sites of Sheltering Arms. Ability to perform physical restraint of youth using approved restraint techniques

Benefits and Perks

  • Health care (medical, dental, and vision), paid time off, paid holidays, retirement savings plans and pension plan, tuition reimbursement, pretax commuter benefits, and more.

It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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