Far Rockaway, NY
Full Time
Youth Services
Entry Level

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary:  Mentors will be the direct connection for the participants in the Arches program. Five mentors will jointly facilitate two group meetings a week with 20 young adults on probation, and meet individually with four participants weekly, implementing an Interactive Journaling curriculum on which they will be trained. Mentors all provide support to participants in groups, individually, and on the phone, addressing areas such as goal setting, life skills, social and emotional development, personal and family relationships, and other aspects of participants' lives, helping participants break negative feeling-thought-behavior patterns and adopt improved attitudes and behaviors. Mentors will discuss journaling assignments with participants and track their progress towards identified program goals. Mentors will report to the Project Coordinator, complete weekly progress notes, and receive biweekly coaching to discuss client issues and progress.  

Essential Functions

  • Facilitating bi-weekly groups as part of team of 5 program mentors and 20 participants, building positive peer relationships and implementing an Interactive Journaling curriculum 
  • Meeting individually with 4 designated mentees at least once a week
  • Being available to provide emotional support, guidance, and advice to mentees at all times via phone
  • Assisting mentees in personal development and growth
  • Timely completion of client progress notes and other assessments of client progress and communicating client needs to program coordinator
  • Administering data collection instruments (such as skills tests or self-assessments) to participants and providing Project Coordinator with results
  • Taking attendance and distributing metro cards at group meetings
  • Identifying and assisting with referrals to other services that would be beneficial to clients
  • Attending initial and ongoing training and other technical assistance or professional development activities identified by the Department of Probation or Safe Space


  • High School Diploma or GED required
  • Experience working with local youth or court-involved youth
  • Firsthand knowledge of the justice system
  • Knowledge and understanding of positive youth development, cognitive behavioral therapies and     motivational interviewing
  • All mentors should be familiar with the Jamaica community and its resources


It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.



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