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Jobs at Sheltering Arms Children and Family Services, Inc.

Lead Mentor

Location: Bronx and Queens, NY

Department: Adolescent Residential Care

Type: Full Time

Min. Experience: Experienced

Organization Overview

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need.

Job Summary

The Lead Mentor will supervise the 3 NSP Aftercare Mentors, who are “credible messengers” providing direct support for youth who are discharged from non-secure placement programs.  The Lead Mentor and the Mentors will receive training in motivational interviewing and mentoring youth to help them address areas such as goal setting, life skills, social and emotional development, personal and family relationships, and other aspects of participants' lives.  The Lead Mentor may also serve as a direct mentor for youth as needed.

Responsibilities and Duties

  • Supervise a team of Mentors, including availability by phone 24/7 for crisis intervention
  • Review  and edit biweekly reports prepared by Mentors for the Aftercare Specialist
  • Help Mentors create relationships with businesses and organizations in the local community, as well as the community affairs officer at local police precincts
  • Help Mentors arrange community service for youth to participate in at least monthly
  • Work with the Aftercare Specialist to match youth with the appropriate Mentor prior to the youth’s discharge from NSP; attend treatment team meetings and other meetings as needed to assess youth’s needs prior to match
  • Attend initial and ongoing training and other technical assistance or professional development activities identified by Sheltering Arms Children & Family Services, ACS or OCFS

Qualifications and Skills

  • High School Diploma or GED required, Bachelor’s degree preferred
  • Firsthand knowledge of the justice system required
  • Experience mentoring court-involved youth required
  • Minimum one year’s supervisory experience preferred
  • Knowledge and understanding of positive youth development preferred

Benefits and Perks

  • Health care (medical, dental, and vision), paid time off, paid holidays, retirement savings plans and pension plan, tuition reimbursement, pretax commuter benefits, and more.

It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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