Floating Youth Specialist (Bronx & Queens)

  • Bronx and Queens, NY
  • Full Time
  • Adolescent Residential Care
  • Experienced


Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.


Job Summary: Our Non-Secure Detention (NSD) and Non-Secure Placement Facilities are 12-bed programs that house juvenile delinquent youth between the ages of 11-17. The Floating Youth Specialist (YS) will be responsible for assisting in our NSD and NSP Bronx facilities to provide adequate care, safety, custody, control and counseling with the aim of allowing the youth to leave the house and become a productive member of society.  The Director of Juvenile Justice Facilities will assign the Floating Youth Specialist to Bronx programs based upon daily staffing needs.  Because the Floating YS will need to work in different programs, s/he must have experience as a YS in the NYC juvenile justice system.


Essential Functions

  • Provides direct supervision of residents at all times.
  • Manages residents' behavior utilizing the principles of the Integrated Treatment Model with the goal of teaching the young people to make positive, lasting changes in their behavior.
  • Implements daily living routines, schedules and procedures.
  • Assures the safety of the residents and maintains security.
  • Ensures high standard of sanitary conditions throughout the house including heavy cleaning and laundry.                                        
  • Participates in the planning and execution of educational, recreational, and personal enrichment activities.                           
  • Participates in ongoing meetings, conferences, training programs as required.                                              
  • Interacts and communicates with Sheltering Arms staff in matters related to, but not limited to, the needs of the residents and the program, in general.         
  • Provides safe transportation for residents to attend various appointments (including driving residents to and from school, medical appointments, and off-site family visits).
  • Attends all mandatory training required by ACS, OCFS and the Agency.
  • Adheres to all ACS, OCFS and agency regulations.   
  • Utilizes Safe Crisis Management techniques when necessary. 
  • Manages the peer group, understands peer group dynamics, promotes and maintains a positive peer group culture.
  • Monitors residents in Family Court as needed. 
  • Completes log reports, complete behavior assessment reports, and submits documentation, incident reports.
  • Informs the Case Planner and supervisors of any issues related to the youth or their families as they become aware of such information
  • Ability to work various hours and days of the week
  • Performs other duties as assigned



  • High School Diploma or GED + 2 years experience working with At-Risk youth   
  • Valid NYS Driver’s License and clean driving record
  • Must be Safe Crisis Management (SCM) certified and recertify annually
  • Prior experience working with adolescents in juvenile justice setting required
  • Experience working with ITM preferred
  • Must have good verbal and written communication skills in order to maintain required documentation  
  • Must have a commitment to work from a strengths-based and/or youth development and trauma-informed perspective
  • Ability to travel throughout the five boroughs 
  • Ability to drive a 10 to 15 passenger van
  • Commitment to the mission and values of Sheltering Arms
  • For this role, COVID-19 vaccination is a requirement of the job.


Pay Rate: $21/hr



It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Ability to perform physical restraint of youth using approved restraint techniques. Physical and PPD clearances required and reevaluated annually.

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