Assistant Director of Transitional Foster Care

New York, NY
Full Time
Mid Level

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

About ORR: The Office of Refugee Resettlement (ORR) is a program of the federal Administration for Children and Families (ACF) within the United States Department of Health and Human Services.  ORR programs provide short term home based transitional foster care and residential services for unaccompanied minors who immigrate to the United States without a parent or guardian. 

Job Summary: The Assistant Director of Transitional Foster Care will work with the Director of ORR Transitional Foster Care to manage services and programming for a foster care program for 72 children. This position will be responsible for the overall quality of case management and clinical supports for all children in care. 

Essential Functions

  • Manage the social services and clinical components of TFC program 
  • Directly supervise two Lead Case Managers, two Lead Clinicians, Recreation Coordinator and the Youth Counselor Supervisors
  • Effectively coach supervisors to provide them the tools needed to engage in best practices
  • Track and ensure proper intake, legal support and case management, clinical interventions and children’s release to sponsors
  • Ensure the social, emotional, medical, mental health, educational, recreational and legal needs are met of all children in the program
  • Monitor documentation such as progress notes and treatment plans 
  • Work closely in collaboration with Foster Parent Recruiters and Foster Parent Trainers 
  • Works in close collaboration with the Quality Improvement Dept. to respond to their requests for information, meet internal and ORR deadlines, engage in cleanup of data systems, and be familiar with all program-specific data
  • Work as part of an interdisciplinary team; collaborate closely with medical and educational coordinators
  • Represent the agency in meetings with ORR, OCFS and other outside entities
  • Work closely with finance, facilities, human resources and other support area to ensure the program has resources needed to meet programmatic needs
  • Ensure that all staff maintain training compliance as per ORR and OCFS mandates
  • Cofacilitate monthly staff meetings
  • Maintain responsiveness to on-call issues
  • Perform other duties as delegated


  • Master Degree in Social Work (MSW) required; LMSW required and LCSW preferred
  • A minimum of three years of supervisory experience
  • Strong knowledge of OCFS, child welfare and immigration systems
  • Must be able to pass required Therapeutic Crisis Intervention (TCI) training
  • Experience with ORR a plus 
  • Bilingual English Spanish or Creole
  • Excellent written, verbal, problem-solving, critical thinking and organizational skills
  • Vigorous commitment to working with children and families
  • Able to navigate Excel, Outlook and Microsoft word


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.



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