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Jobs at Sheltering Arms Children and Family Services, Inc.

External Affairs Associate

Location: New york, NY

Department: Development and Communications

Type: Full Time

Min. Experience: Mid Level

Organization Overview: Sheltering Arms (formerly Episcopal Social Services) strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

 

Sheltering Arms is looking to hire an External Affairs Associate to lead some of our most inspirational initiatives for external audiences and Sheltering Arms Children and Family Services staff. As a member of the Development and Communications team, you’ll be responsible for key awareness-building and stewardship projects and events. You’ll be a go-to person for a wide range of stakeholders and find innovative ways to bring them together to advance Sheltering Arms Children and Family Services’ external affairs objectives.

 

Job Summary:

We are seeking an External Affairs Associate to lead some of our most inspirational initiatives for external audiences and Sheltering Arms staff. As a member of the Development and Communications team, you’ll be responsible for key awareness-building and stewardship projects and events. You’ll be a go-to person for a wide range of stakeholders and find innovative ways to bring them together to advance Sheltering Arms’ external affairs objectives.

You’ll be joining the team at an exciting time for Sheltering Arms, as we continue to significantly increase our child welfare, foster care and juvenile justice programming. With the addition of new partner, Safe Space, we have expanded our service delivery to over 20,000 New Yorkers in need from the Bronx to Far Rockaway.

You’ll play a key role in defining our message to both the private and public sector, as we seek to substantially increase our private giving revenue. As our External Affairs Associate, you’ll partner with key people across the Sheltering Arms family of staff and supporters to grow our brand identification and financial support. You’ll report to the Director of Individual Giving and Campaigns and serve as our department’s key representative for several priority initiatives.

Team Overview

The Development and Communications team at Sheltering Arms fuels the growth and impact of the organization through fundraising, branding, marketing, and volunteer management initiatives. We’re a growing team with a strong belief in life-transforming results for our communities; a healthy balance between our personal and professional lives; and an ongoing desire to innovate, improve, and enjoy the journey. You’re a good fit for our team if you also believe in:

  • Inspiring everyone, all the time, at every moment
  • Giving supporters a stake in the future of our organization
  • The power of word of mouth and advocacy
  • Brands that are based in experiences, conversations, and the customer
  • Taking action and fighting back against the status quo

Responsibilities:

Donor stewardship:

  • Partner with the Director of Individual Giving and Campaigns to conceptualize and lead stewardship initiatives for our donors, including both small- and large-scale events and campaigns.
  • Support the Chief Development Officer and Director of Individual Giving and Campaigns to maintain relationships with donors to ensure they continually feel inspired and driven by Sheltering Arms’ work.
  • Manage the donor stewardship calendar and database to make sure we’re communicating with our donors and other external audiences at the right time, in the right way.
  • Work in collaboration with the Director of Individual Giving to research and identify prospective donors and supporters of Sheltering Arms. 

Events:

  • Manage logistics for key events, including the annual gala, our premiere event for raising private revenue and building champions.
  • Successfully interface with vendors, donors, staff, and anyone else who might be involved with events to ensure seamless execution of and satisfaction among audiences.

Volunteer management:

  • Make Sheltering Arms an ideal partner for individuals, community organizations, and corporations by managing an exciting mix of one-off, periodic, and ongoing volunteer events.
  • Lead the Transformation Council, our incredible group of professionals who contribute their expertise and time toward Sheltering Arms’ mission. Manage relationships with the group, recruit new members, and support their efforts throughout the year.

Marketing and development support:

  • Be one of the most popular people in Sheltering Arms by building a wide range of deep relationships that get you the stories, information, and access we need to strengthen our work.
  • Work with the Director of Marketing to imagine and execute marketing campaigns and initiatives.
  • Support the Development team on priority fundraising proposals and management of Raiser’s Edge, our donor CRM system.

 

Qualifications:

  • Dedication and passion for social change, with a clear commitment to our mission of transforming lives for families and communities in need;
  • Bachelor’s degree and at least two years of related experience in events management, project management, and/or marketing/external relations;
  • More than just a team player; you strive to make sure everyone on the team succeeds personally and professionally;
  • You’re “people first” with a wide range of experience with diverse stakeholders, and it shows in the way you speak, write, and operate;
  • Being organized is a way of life and the very thought of dropping the ball, even in basketball or football, makes you cringe;
  • Event management skills
  • You enjoy learning about people and their interests, and take pleasure in responding to what they need before they even ask for it;
  • Computer literate; you don’t have to be an expert developer, but the ability to work across multiple systems efficiently and strategically is a plus.  Familiarity with Raiser’s Edge or a similar CRM preferred;
  • Knowledge of social services for high-need communities is a plus;
  • You thrive in fast paced environments and get bored when things are too slow or too easy.

 

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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