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Jr. Human Resources Generalist

Sheltering Arms Children and Family Services

Job Description


Job Title: Jr. Human Resources Generalist 

Department: Human Resources

Reports To: Sr. Human Resources Generalist


Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.


Job Summary: The Jr. Human Resources Generalist performs human resources-related duties at the professional level and may carry out responsibilities in some or all of the HR functionalities. 


Essential Functions:

  • Communicates directly  with the employees and management and answers general questions about company policy, procedures, and best practices
  • Assists Sr. HR Generalist in addressing employee relations issues, including conflict resolution and workplace investigations, and provides guidance and documentation related to disciplinary actions and terminations.
  • Maintains tracking of participants in the Tuition Reimbursement Program and tracking of Referral Bonus Program.
  • Process all HRIS data including but not limited to: new hires/rehires, status changes, employee data updates, etc.
  • Conducts new hire follow-ups (benefits enrollment, new hire orientation, 1st 30 days, etc.)
  • Assists with the recruitment process as needed and serves as a backup to the Human Resources recruiting team. 
  • Clears new hires to begin working once the individual has met requirements in accordance with funder and agency requirements. 
  • Responsible for following up with the employees on medical leaves (FMLA, PFL, STD etc)
  • Maintains the Justice Center Database in order to ensure that all records are up to date for incumbents and current staff (including start dates, termination dates, removing individuals from the system, etc.)
  • Conducts site visits to develop knowledge of the program and culture of the facility in order to meet employee needs.
  • Maintains and updates the org. charts for the programs periodically 
  • Responsible to complete the initial worker’s compensation intake forms
  • Responsible for completing employment verifications requests
  • Works closely with the supervisor and rest of the HR department to ensure that all employee files are complete and compliant based on state, funder, and agency policy.
  • Assist in Managing paid time-off policies with supervisor and Benefits Manager including resolving discrepancies and utilizing timesheets to review and adjust entries in the HRIS system. 
  • Maintains professionalism and engages in respectful behavior in the workplace across all levels of interactions.
  • Supports the HR Department with any projects/ tasks/assignments as assigned. 



  • Bachelor’s Degree required.
  • 1-2 years of Human Resources experience preferred.
  • Experience with Applicant Tracking Systems, Google Apps, Microsoft Office, and HRIS (ADP Workforce) preferred. 
  • Strong customer services, communication and administrative skills.
  • Effective written and oral communication skills Excellent interpersonal and organizational skills
  • Must be articulate, professional, competent, and a team player.



It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms



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