Case Planner - Group Homes

Bronx, NY
Full Time
Entry Level

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary: The Case Planner is a professional staff position in the Adolescent Residential Care program, providing comprehensive case management services for all assigned youth and their families. The Case Planner should be committed to a service philosophy that is child centered and family focused. The position is demanding and highly interactive with the youth and their families, staff and community.  Case Planners must be comfortable working with youth and families in the context of the facility, the office and in the community of origin.


Essential Functions

  • Casework with Youth:

Maintains Monthly on-going qualitative case planning casework contact with a minimum of 12 youths, agency social workers, and child care staff in accordance with regulatory mandates 

Lobbies and advocates energetically for the appropriate educational/vocational placement for each youth; 

participates actively in the development of comprehensive service plans; serves as youngster’s advocate and represents program in collaborative service planning with intra-agency and outside entities. Facilitates case movement which seeks placement of each youngster in the most appropriate and least restrictive setting for required services.

  • Casework with Family/ Planning & Visiting Resources:

Maintains and facilitates monthly ongoing qualitative social work/family, family/child and sibling contacts in accordance with regulatory mandates; executes diligent efforts to locate family members of each youngster in the program; implements creative strategies for involving family members in the service planning process; responsible for completing needs assessments concerning the current functioning of the individual family members in terms of problems, assets; such assessments include identification of service priorities and family’s ability to benefit from such services. Lobbies energetically and facilitates the provision of family therapy and other supportive collateral services when indicates; facilitates the development of realistic, appropriate and timely discharge plans. 

  • Casework with Collateral Persons:

Maintains regular contact and efficacious working relationships with significant parties involved in the service planning and provision process, i.e. child care staff, educational personnel, court and legal representatives, foster parents, medical personnel, and other caseworkers involved; lobbies energetically and advocates for services which will empower and enhance client functioning; required to attend court hearings and prepare reports as required to be submitted before and at the hearing; assures a holistic, culturally sensitive, family centered and child-focused presentation of case particulars.

  • Documentation and Conferences:

Prepares case update and permanency hearing reports for court Conference in a timely manner 

Participates in team meetings and Family Team Conference on a monthly basis

Participates in weekly supervision

Document required contacts in connections in a timely manner

Prepares FASP reports in accordance to ACS and OCFS regulations in a timely manner

  • Normative Issues:

Supports and maintains dependable responsible professional and accountable staff behavior, positive program norms and teamwork primacy. Supports program philosophy/objectives; effectively integrates with other disciplines; confronts and discourages negative behavior, attitudes and program norms; maintains enthusiasm, sharing “the work” and participation in program activities.

  • Other related task that may be assigned


  • Bachelor’s degree in social work or related field from an accredited college or university (required).  
  • A record of success and achievement under case planner or caseworker role, in foster boarding home or residential child care setting
  • Computer literacy essential
  • knowledge of CONNECTIONS system (preferred)
  • NYS Driver License (required)
  • Proof of COVID Vaccine or weekly testing submission (Required)


Monday-Friday 10am-6pm (full time)

Salary: 50k


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Physical and PPD Clearance. 



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