Clinical Direct Support Professional II (CDSP II)

Bronx, NY
Full Time
Student (High School)

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.


Job Summary: The DSP II is responsible for all DSP responsibilities.  In addition will provide Person Centered enhanced behavioral intervention (as trained), medical interventions and follow-up, active treatment/community inclusion activities and participation during ISP and other individualized related team meetings.  Provides hands on care, assistance, training, and support to each individual who resides in the home.


Essential Functions

  • Assist the facility nurse with the coordination of medical services provided to the Individuals. The services include and are not limited to: audiology, dentistry, neurology, ophthalmology, physical examination, laboratory work, psychiatry, physical therapy, occupational therapy, and any other clinical services required as per the individuals’ needs.
  • Schedule and attend clinic appointments; communicate results to the nurse, psychologist and/or residence manager including but not limited to any medication changes, need for consents, need for specimens;
  • Coordinate scheduling of follow-up appointments and ensure follow-up visits are carried out under the direction of the nurse. Post follow-up appointments on the clinic calendars in the facility.
  • Serve as the liaison between the nurse, psychologist, residence manager or assistant manager; and advocate for the individuals by obtain the best possible care at the clinics,    hospitals and doctor’s offices.
  • Read and write simple sentences in order to read, comprehend, and write in communication logs, monthly reports, medical reports, memos, etc.
  • Follow written and verbal instructions.
  • Support individuals with physical care, toileting, showers, teeth, grooming, dressing and stress good hygiene
  • Through experience and additional training, provide individualized, enhanced interventions by learning the individuals’ personalities, likes, dislikes, goals, desires and way of functioning and know when and how to support the individuals.  
  • The DSP II will also follow the Person Centered Approaches, Ethics, and Core Competencies training guidelines by always promoting autonomy and independence.
  • Support the individuals by teaching the skills needed for daily living and socialization according to their abilities
  • Support and assist individuals in keeping their rooms, clothing and possessions in good condition
  • Help individuals with eating and drinking skills and table manners
  • Participate in toilet training of individuals
  • Administer medication using AMAP training and guidelines
  • Work under the direction of Therapists, Nurses and Social Worker to learn helping and coping skills and be receptive to enhanced training from all clinical staff
  • Record daily log, activity sheets, trip evaluations and attendance sheets
  • Provide enhanced active treatment and community inclusion activities by following the Person Centered Plan and provided activities such as but not limited to; purchasing individualized items at community stores, provide opportunities to attend individual’s preference on where to worship, choice in recreational activities, health facilities, etc..  In addition the DSP II will ensure individuals’ safety while helping them to learn how to navigate their community.
  • Participate as a member of a Team in the development, implementation and evaluation of each individual’s Person Centered Plan of Care.
  • Carry out fire drills, evacuations and emergency procedures.  Attend staff meetings and in-service training sessions
  • Assist with training, modeling, and orientation of new DSP’s starting their work assignments.
  • Other related tasks that may be assigned



  • High School Graduate minimum requirement.  
  • AAS or College Credits preferred
  • At least 2 years’ experience with individuals with Developmental Disabilities preferred. 
  • Ability to demonstrate application of specialized training. Ability to understand the accountability as guided by Person Centered Approaches, PRAISE, Ethics for DSP and Core Competencies for DSP trainings. 
  • Ability to effectively communicate both verbally and in writing and work within a team setting.  
  • Training in AMAP, First Aid, CPR and SCIP-R upon hire preferred, however training provided to incumbents. 
  • Valid New York State Drivers License Required.



It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


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