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Site Administrator

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.


Job Summary: The Site Administrator will supervise three Unit Supervisors and be responsible for oversight of the Far rockaway based General Preventive Program for Sheltering Arms.  Site Admin will assure the appropriate and effective delivery of quality practice guidelines that are in accordance with Child welfare, OCFS and agency standards and policies.


Essential Functions

  • Provide weekly supervision to Supervisory staff; Schedule regular staff meetings; Monitor and evaluate Supervisory job performances; Recommend personnel actions, including promotions and terminations
  • Regularly review and provide oversight of all Connections documentation by Supervisors and random reviews of CP documentation; oversight of PROMIS data, court documents and all related paperwork to assure compliance with all city and state requirements; and Compiling and preparing Quarterly program data from PROMIS as well as submitting monthly reports in PROMIS
  • Participate in bi-weekly EBM conference calls with ACS, monthly EBM coaching sessions with FC Developers and implementations meetings with the FC NYC Collaborative
  • Oversight of Supervisory and Team compliance with Family Team Conferences as to attendance, issues addressed and follow up actions required by the agency
  • Supervise training staff on all new procedures and policies related to General Preventive implementation meetings, coaching sessions and trainings, as well as ACS policies and procedures, including business practices and case management responsibilities
  • Coordinate and maximize the use of internal and external resources to support service delivery to families in the community; and Work with FSS Director to research and analyze member or community needs to determine program directions and goals
  • Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits; and Establish and oversee administrative procedures to meet program objectives, policies and procedures


  • LMSW or equivalent Mental Health License
  • Three years of Post master’s supervisory experience in child welfare and family services required
  • Knowledge of ACS preventive services system
  • Experience managing Evidence Based child welfare programming
  • The ability to serve families in crisis, to conduct detailed factual interviews, and to provide complete and accurately timely written reports
  • Clinical child welfare practice experience is a plus 
  • Excellent leadership, interpersonal communication, writing and organizational skills, as well as interdisciplinary collaborative skills
  • Demonstrated commitment to family-centered child welfare service delivery and Flexibility and ability to work under pressure and meet deadlines
  • strong sensitivity to cultural differences present among staff and clients within our organization


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.


Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms Children and Family Services.

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