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Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Job Summary:  Coaches will serve as mentors to provide direct support for youth who are currently residing in the agency’s two Hard-to-Place Group Homes. Coaches will receive training in motivational interviewing and mentoring youth to help them address areas such as education, employment, life skills, social and emotional development, personal and family relationships, and other aspects of participants' lives. The Coaches will work with the youth to set goals in these areas and help the youth make progress toward these goals. Coaches will be assigned a small caseload of the highest need youths. Coaches will be responsible for meeting with youth three times per week to provide additional on-call support as needed. Coaches will report directly to the Program Director.

Essential Functions

  • Meet/speak individually with no more than 6 assigned youth three times a week in the facility, the office, or in the community.
  • Be available to provide emotional support, guidance, and advice to mentees 24/7 via phone
  • Assist mentees in personal development and growth
  • Work collaboratively with youth to develop goals and develop an effective tool to track progress toward youth-developed goals.
  • Help youth achieve their goals utilizing motivational interviewing techniques.
  • Attend weekly treatment team meetings at facilities.
  • Attend initial and ongoing training and other technical assistance or professional development activities identified by Sheltering Arms Children & Family Services, ACS or OCFS
  • Additional related functions as needed.

Qualifications and Skills


  • Bachelor’s Degree in Human Services or related field required
  • Knowledge of the New York City Child Welfare System
  • Experience working with youth in foster care strongly preferred
  • Knowledge and understanding of positive youth development preferred


It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms Children and Family Services.



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