Go to our website »

Jobs at Sheltering Arms Children and Family Services, Inc.

Administrative Assistant, Early Head Start

Location: Bronx, NY

Department: Early Childhood Education

Type: Full Time

Min. Experience: Entry Level

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.  

Job Summary

Providing administrative support to the Early Childhood Center Director through various clerical functions, interactions with parents and students and general support maintaining an efficient work environment

Essential Functions

  • Answer and respond to all calls received by the department, take accurate messages and route calls to appropriate staff.
  • Perform reception and clerical functions related to administration of the Early Head Start program including typing correspondence and reports, duplicating and filing documents, and sending faxes.
  • Maintain specialized EHS computer database containing programmatic information.
  • Maintain supplies of Head Start Forms and other materials required by professional staff.
  • Expedite intake process by preparing case records for all accepted families.
  • File all reports and case notes after they have been approved by Program Director.
  • Maintain accurate case lists of families served by program, including staff assigned to provide services.
  • Prepare and process mail sent/received to families, community agencies, and various Council members.
  • Generate reports from database at Program Director’s request.
  • Monitor petty cash accounts.
  • Performs other duties as delegated


  • Minimum AA Degree, Bachelor’s Degree preferred
  • Ability to interact with a wide variety of staff, clients and public in a calm, professional manner.
  • Excellent organizational skills and demonstrated ability to complete assignments in a timely efficient manner.
  • Microsoft Office and data entry skills
  • Bilingual (Spanish/English) preferred


It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms.

Apply for this Position
* Required fields
First name*
Last name*
Email address*
Phone number*

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
What’s your highest level of education completed?*
What languages do you speak fluently?*
Have you ever been employed with Sheltering Arms?*
Have you ever applied to Sheltering Arms in the past?*
Are you being referred by an employee of Sheltering Arms?*
If you are being referred by a current employee, please provide the employee's name.