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Youth Counselor, Safe Haven Jamaica

Sheltering Arms is currently seeking a Youth Counselor in our Youth Services program, in our Residential Homes in Jamaica, Queens. This program operates two, 12-bed Transition Living Facilities that provide support to at-risk homeless and runaway youth, ages 16-21, providing them with the skills to achieve long-term independence, stability, and economic self-sufficiency in preparation for living independently on their own. The Youth Counselor will be responsible for the oversight of the residents and location, providing a safe, secure, non-judgmental, respectful and supportive living environment for all residents, acting as a source of ongoing support and encouragement to all residents, while enforcing a structured environment.  The Youth Counselor will also provide skill building workshops to enhance our residents' independent living skills.   Responsibilities include, but are not limited to:

  • Developing and facilitating skill building programs and providing coaching
  • Providing non-judgmental listening and encouragement, while maintaining professional boundaries
  • Monitoring residents and household operations, including floor/ room checks every 30 minutes; answering telephones & taking messages; and maintaining referral and intakes logs
  • Keeping common and house storage areas organized and clean; preparing for new residents; and ensuring the residents are completing assigned daily chores
  • Assisting with crisis intervention
  • Assisting and performing in organizing and putting away all food orders and donations


  • High School Diploma or GED required
  • Between 1-2 years of experience working in the field of human services
  • Experience conducting groups and developing appropriate and relevant youth programming
  • Ability to handle crisis situations with minimum supervision

Salary: $16.48/hr. Full and Part time positions available, in Jamaica, Queens. 

It is the policy of Sheltering Arms Children and Family Services  that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

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