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Jobs at Sheltering Arms Children and Family Services, Inc.

Youth Specialist for Youth Opportunity Hub

Location: United States

Department: Youth Services

Type: Full Time

Min. Experience: Experienced

Sheltering Arms strengthens the education, wellbeing, and development of high-need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to our community’s greatest needs and enable individuals to reach the greatest heights of their potential. Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so that team members can achieve their professional goals while helping others reach for theirs.

Sheltering Arms is currently seeking for Youth Specialist who would be responsible for referring systems-involved youth ages 12-24 to The Door and other Hub partner agencies for comprehensive services, tracking those referrals, and working with the youth and partner agencies to ensure a smooth transition into those services.  This position will also perform the regular functions of a Youth Counselor at the Crisis Shelter as needed and available.

Essential Functions:

  • Gain familiarity with programming and staff at The Door and other agencies participating in the Youth Opportunities Hub Initiative
  • Make referrals to The Door and other Hub partner agencies for interested and eligible youth, including accompanying youth as appropriate
  • Facilitate communication between staff from Sheltering Arms and partner agencies to ensure a warm hand-off and a smooth transition for youth
  • Participate in regularly scheduled meetings with The Door and Hub partner agencies
  • Create tracking spreadsheets, track data and create reports as required by the Youth Opportunity Hub contract
  • Provide non-judgmental listening and encouragement to all youth
  • Facilitate activities with youth
  • Assist on-site with engagement and supervision of youth as needed
  • Perform all other related tasks


  • HS Diploma required, Baccalaureate degree preferred 
  • Strong organizational and multi-tasking abilities
  • Ability to communicate effectively both verbally and in writing
  • Working knowledge of Google spreadsheets and/or Excel
  • Comfort traveling throughout NYC
  • Previous experience in youth services preferred

It is the policy of Sheltering Arms that the Agency wholly complies with the equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Physical Requirements: Must have the ability to complete all standard administrative and support tasks including but not limited to climbing up and down stairs, operation of computers/phones/fax/printer/copy machine, and the ability to lift boxes, furniture, and equipment up to 30lbs. Must be able to travel from the various locations and sites of Sheltering Arms. Physical and PPD clearance required.

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