Parent Advocate

Full Time
Entry Level

Organization Overview: Sheltering Arms strengthens the education, wellbeing, and development of high-
need children, adults, and families across the New York metro area. We serve nearly 20,000 people a year
from the South Bronx to Far Rockaway. Through compassion, innovation, and partnership, we respond to
our community’s greatest needs and enable individuals to reach the greatest heights of their potential.
Joining our team is an opportunity to collaborate with hundreds of dedicated colleagues who represent
diverse backgrounds and talents as we work together to make a measurable impact for our neighbors in
need. Every role at Sheltering Arms brings with it new opportunities for advancement and development so
that team members can achieve their professional goals while helping others reach for theirs.

Job Summary: Parent Advocates will build relationships with parents of children in foster care to support
reunification. They will use their own prior lived experience with the child welfare system to be present for
parents and help them understand the foster care system. Parent Advocates will support parents in
maintaining relationships with their children, navigating communication with foster parents, and making
decisions for their families. Each Parent Advocate will be paired with a Case Planning Unit and will carry a
caseload of approximately 10-12 parents with a goal of reunification.
Essential Functions
● Prepare parents for and participate in Family Team Conferences and other meetings related to their
children’s foster care placement.
● Work collaboratively with the case planning team.
● Support high-quality family time by using the Rise TIPS and other supportive resources with
● Assist parents in accessing services by accompanying them to appointments and providing
information and motivational support.
● Collect required documents for housing, complete online applications, record data in applicable
systems and submit packet to ACS.
● Empower parents to be fully involved in case planning and permanency planning for their children.
● Participate in weekly processing groups with a clinician to help the Parent Advocates maintain
healthy boundaries and address any triggers for their own trauma.
● Complete and document a limited number of casework contacts with parents in accordance with
ACS policy.

● Attend all related trainings, including trainings provided by ACS, Rise, and other organizations.
● Additional related functions as needed.

● Personal experience with the child welfare system as a parent required
● High school diploma or GED preferred
● Must have good oral and written communication skills
● Ability and willingness to collaborate and hear other perspectives
● Ability to maintain healthy boundaries and confidentiality
● Ability to travel to all five boroughs as needed to meet with and support parents

It is the policy of Sheltering Arms Children and Family Services that the Agency wholly complies with the
equal treatment of all employees and applicants for employment without unlawful discrimination as to an
individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender
identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran
status in all employment decisions, including but not limited to recruitment, hiring, compensation, training
and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all
other terms and conditions of employment.


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